Cookies Policy

The purpose of this notice is to explain how Healthera Limited (Healthera) uses cookies and how we comply with data protection law. In legal terms, Healthera is a ‘data controller’ for this information.

We use cookies to improve your experience on our website. They help us to distinguish you from other users and to customise our content by remembering your preferences.

What’s a cookie?

A cookie is a small file sent from a website which is then stored by your web browser. When you return to the website, the information in the cookie can be used to recognise your last session.

Cookies can’t install malicious software such as viruses on your device, whether that’s a computer or a mobile phone. They don’t store any of your account information.

Where do cookies come from?

There are two sources of cookies:

  • First-party cookies are sent by us to your device. They can be used to remember your preferences when you visit our website or to maintain your browser connection.
  • Third-party cookies are sent by a third party that provides functionality through our website, such as geo location. This helps the third party to remember your preferences when you visit our website and others.

How long do cookies stay on your device?

Cookies stay on your device for different periods of time:

  • Session cookies only last while you have your internet browser open. Once you close your browser they’re automatically deleted from your device.
  • Persistent cookies generally stay on your device after you close your internet browser unless your browser is set up to automatically delete them. They can be used by websites to remember your preferences when you open up your browser again.

What cookies do we use?

We use several types of cookies on our website. Although, on the whole, they all work in a similar way, there are some small differences. The table below sets out the type of cookies used, what its purpose is and how long they last.

Cookie name




Retention Period

_ga,Google AnalyticsThese cookies enable Google Analytics to work. They help us take and analyse visitor information such as browser usage.Persistent2 years
_gid,24 hours
_gtag 2 years
_gat10 minutes
firstvisitHealtheraThis cookie is used to track whether the visitor has been seen before.Persistent1 year

By using our website, you agree that we can place these cookies on your device.

Transfers outside the European Economic Area (EEA)

What can you do if you don’t want cookies on your computer?

You can block both analytics and performance, and functionality and customisation cookies for our website by altering your cookie preferences within your browser.

You can block cookies for other websites by following third-party opt-out instructions. One way of doing this is to change your internet browser settings by following the instructions provided by your browser provider. These are normally located within the ‘Help’, ‘Tools’ or ‘Edit’ menus. You can also use a third-party tool to manage cookies.

If you know the third-party cookie that’s being used, you can follow their instructions to opt-out. For example, you can opt-out from Google Analytics cookies by visiting Google’s website. However, this may not delete the cookie from your browser altogether. It may just stop the cookie from being sent to your computer in the future.

Some web browsers let you delete cookies completely. If your browser allows it, you’ll be able to change your settings to delete cookies when the browser is closed.

Just remember that if you choose to refuse cookies some website functionality may not work for you.

More information

You have the right to lodge a complaint with the Information Commissioner’s Office. For more information on cookies, or to exercise this right, go to the Information Commissioner’s Office website.

If you want to contact us, you can

  • write to us at Healthera Limited , St John’s Innovation Centre, Cowley Road  Cambridge, United Kingdom CB4 0WS  
  • email us at
  • contact our data protection officer at

Last updated on 10 October 2018